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Use case

AI agent use cases by industry

See how teams in different industries could use agents for daily work, with people keeping the decisions.

Choose your industry

ManufacturingRFQ review, quality reports and inspections Finance operationsInvoice matching, expenses and month-end Logistics and supply chainShipment exceptions, customer delivery updates and more Retail and e-commerceCustomer support replies, returns and refund checks and more Healthcare administrationStaff policy questions, supplier and contract renewals and more InsuranceClaim intake, policy questions and more Banking and financial servicesInternal policy search, onboarding document checks and more Legal servicesNDA triage, clause review and more Real estate and propertyNew enquiries, tenant maintenance requests and more Construction and engineeringRFI drafting, submittal checks and more Hospitality and travelGuest questions, review replies and more Education and trainingAdmissions questions, application checks and more Energy and utilitiesProcedure search, permit paperwork and more SaaS and IT teamsBug triage, pull request summaries and more

These are example uses, not customer stories. Results depend on your data, process and team.

Good first use cases

The work is frequent and follows clear rules.
People spend time reading, comparing or summarising.
A person can check the result quickly.
A mistake can be caught before it reaches a customer.

When to avoid agents

Decisions about health, safety, legal rights, money or employment that need a qualified person.
Control of physical equipment.
Data your AI provider's terms do not allow.

Start with one process.

Tell us what your team wants to automate. Get early access.